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It is Butter Me Babe's™ primary focus to ensure that we provide the best quality and service in every container to every customer. We hand whip, formulate, and consider detail crafting into each batch that comes out of our kitchen factory. Because our items are handcrafted and include a curing time, please consider shipping times when ordering products.
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- We are approaching extreme hot temperatures along with national mail/shipping processing delays with the rise of the online shopping digital age. Each body butter is cured and frozen before it is shipped out to ensure it sustains the heavy handling of shipping processes. We process all orders in 1-3 days; most times same day or next day depending on ingredients in our inventory and how much product we have cured and refrigerator shelved. We encourage all customers to track their shipping to ensure that their products do not sit outside in the sun upon delivery; especially in the direct sunlight. If any product has melted down, that's perfectly normal in certain temperatures. Immediately place melted products in the refrigerator for 4-8 hours to revive the consistency of the whipped contents. Upon solidified state from refrigeration, body butter and scrubs are ready for use. We've tested it. :)
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- Remember to always keep your all natural products stored in a cool, dry area.
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If you are not pleased with your order or have any questions; please contact the family whipping chef (my father) Ray Rice at sales@buttermebabe.com with pictures of your product (s) and any concerns you may have and we will either refund you (upon return of the items) and/or correct your order.
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